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Transmission Refurbish Company Recondition Problems

Page history last edited by transmission12 8 years, 5 months ago

Transmission refurbish for your wheels is something that is not always easy and unfortunately there are many reasons for this.  However the tremendous majority of these reasons fall into a few categories.  The first off is a lack of correct communication at the time the passenger car is checked in to the transmission recondition chain.  

This is primarily the fault of the transmission fix facility due to unskilled or unconcerned service advisors.  However, even the best service advisor will not always get the best information on the vehicle's transmission performance problem for the grease monkey. One reason for this is because the customer does not provide an actual picture of the transmission problems that the car has been experiencing.  

The job of the service advisor is to ask the customer questions so that they can provide the transmission technician with perfect narrative so that the transmission mechanic will know which system to check without wasting time.  Another problem can be caused by the advisor asking the wrong questions.  If this happens the transmission mechanic will take the inaccurate narrative that has been relayed to the refurbish advisor and it will lead the transmission mechanic to believe that the wrong system is having an issue.  

The reason for this is because today's transmissions are both hydraulic and electric and this is also due to the fact that a noise or vibration can often be difficult to pinpoint, and can appear to come from different places on car's transmission at the same time.  Since the customer has spent more time with wheels than either the fix writer or the technician, they are often able to give a good recountal of the area and the time at which they have noticed the issue which will make pinpointing the difficulty much easier for the technician.  

The second category that makes transmission fix difficult is often blatant dishonesty on the part of an individual transmission technician or the entire transmission tune up chain.  The reason this can occur is because many transmission fix shops don't follow a labor repair guide which estimates how long it should take a transmission mechanic to complete a repair.  

Auto Recondition shops use labor guides to determine how much to charge a customer because the longer a rebuild will take, the more the company will charge and the more the mechanic will make because of the extra time involved in completing the overhaul.  But most transmission shops don't charge based on the labor guide because the labor guide will usually call for an excessive amount of hours to properly complete a transmission service.  So instead they just quote the maximum price that they think they customer will agree to pay.  

The final category that is a major cause of difficulty in a transmission overhaul is the lack of proper technician training which causes the misdiagnosis of the vehicle's transmission problem.  Each year there are dozens of models of vehicles produced by dozens of manufacturers.  

When you multiply the number of manufacturers by the number of different models it is easy to see that each year a transmission mechanic must continue to learn and develop their skills.  Each day there are thousands of transmissions successfully fixed in United States.  Proper communication combined with customer concern and an honest transmission overhaul facility will make sure your vehicle's transmission is repaired right the first time, and at the appropriate price.

For more info:

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